Privacy Policy
Last Updated: March 2026
At Exagenio, we respect your privacy and are committed to protecting the personal data of our website visitors, clients, and partners. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
By using our website, you agree to the collection and use of information in accordance with this policy.
Data Controller
The data controller responsible for your personal data is:
Exagenio
IT & Software Development Services
Email: contact@exagenio.com
If you have any questions about this Privacy Policy or how your personal data is handled, you may contact us using the email above.
Personal Data We Collect
We may collect the following categories of personal data:
Contact Information
Name
Email address
Phone number
Company or organization name
Project Information
Business requirements
Project descriptions
Technical specifications submitted through forms or communications
Technical Data
IP address
Browser type and version
Device type
Operating system
Usage Data
Pages visited on our website
Time spent on pages
Interaction with website elements
This information helps us provide better services and improve user experience.
How We Collect Data
We collect information through several methods including:
Contact forms on our website
Direct email communication
Project inquiry submissions
Cookies and analytics technologies
Voluntary information provided by users
We only collect personal data that is necessary to provide our services or respond to inquiries.
Purpose of Data Processing
We process personal data for the following purposes:
Responding to inquiries and project requests
Communicating with potential and existing clients
Providing software development and digital services
Improving website performance and functionality
Monitoring website usage and analytics
Ensuring website security
We process personal data only when necessary and in accordance with applicable data protection laws.
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing personal data:
Consent
When you voluntarily submit personal information through our contact forms.
Contractual Necessity
When processing is required to provide services requested by you.
Legitimate Interests
For purposes such as improving our services, website security, and user experience.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy.
Personal data may be retained:
For the duration of a project or service engagement
For communication related to business inquiries
As required by applicable legal or regulatory obligations
Once data is no longer required, it will be securely deleted or anonymized.
Data Sharing and Third Parties
We do not sell or rent personal data to third parties.
However, we may share limited information with trusted service providers who assist in operating our website and services, such as:
Website hosting providers
Analytics services
Cloud infrastructure providers
Payment processing platforms (when applicable)
These third parties process data only as necessary to perform their services and are required to maintain confidentiality.
International Data Transfers
As we serve clients globally, personal data may be processed in countries outside the European Economic Area (EEA).
When such transfers occur, we ensure appropriate safeguards are implemented to protect personal data in accordance with GDPR requirements.
Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:
Right to Access – Request copies of your personal data
Right to Rectification – Request correction of inaccurate data
Right to Erasure – Request deletion of your personal data
Right to Restrict Processing – Request limitation of data processing
Right to Data Portability – Request transfer of your data to another organization
Right to Object – Object to certain types of processing
Right to Withdraw Consent – Withdraw consent at any time
To exercise any of these rights, please contact us.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and analyze website traffic.
Cookies help us:
Understand user behavior
Improve website performance
Provide a better browsing experience
For more information about how cookies are used, please refer to our Cookie Policy.
Data Security
We take appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
Security measures may include:
Secure hosting infrastructure
HTTPS encryption
Access control systems
Regular monitoring and updates
While we strive to protect your information, no internet transmission is completely secure.
Children's Privacy
Our website and services are not intended for individuals under the age of 16.
We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our services.
Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Exagenio
Email: contact@exagenio.com